So, there’s the natural warmup period when a new digital product gets released; the period where excitement builds, fueled by promises of game-changing technology and evergreen profits. The period when online marketers first get their hands on a product and are genuinely excited about the pain points that are addressed by said product. The period when all of the blog reviews go up, and sometimes the expectations come down.
My experience with Storeless follows a similar trajectory. At first purchase and download, the Storeless product itself DOES do what it says it will do. While I found the page builder functionality to be a tad clunky, I was able to get a full funnel set up and ready to go in about 1.5 hours. It’s a tad bit longer than the 5 minutes setup time that was advertised, but not at all unreasonable. The Dashboard itself is pretty killer. I think it does a really great job of presenting all of the numbers and key metrics that an e-commerce store owner would need to see on a frequent basis to effectively run their shop.
What Didn’t Work So Well
I had quite a few issues with saving. I would select a Content box, edit the content, and then the page would suddenly refresh and my updates would not be saved. This continual refreshing probably accounted for about 30 minutes of the 1.5 hours I spent setting up my first product funnel. Now that I’m aware of that small glitch, I could likely get a funnel set up in 30 minutes or less.
I also found the need to select Content, Element, or Details to edit portions of the page a tad confusing. It would be great if you could just select a page element, and edit whatever it is without having the need to indicate whether it is Content, Element, or Detail first. A picture is content. No wait, it’s a detail? Yeah – definitely confusing.
What Did Work Well
Again, I thought the actual process of getting a funnel up and running was fairly easy. I tried timing myself to build the same funnel in ClickFunnels and in LeadPages, and both took about the same amount of time.
As stated previously, the Dashboard functionality was both amazing and motivating. I can honestly say that once my primary issue gets worked out, I’ll be driven to see incremental increases in the performance metrics on the Dashboard. You can clearly see your Visitors, your Leads and your Sales the minute you log in to your Storeless account. Excellent!
I thought that the templates were plentiful, and they are organized to drive conversions. This was probably the most valuable aspect of the Storeless software. The funnel templates themselves are well thought out and based on a solid flow and sales copy which leads to conversions.
The integrations aspect was also helpful as it would be very easy to connect your account to an existing Shopify store, to an email marketing platform such as Mailchimp, or to a payment processor like Paypal.
But even with all of the great things about Storeless, after owning it for about 10 days, I discovered a HUGE problem.
My Biggest Problem with Storeless
Unless you already have an e-commerce store to connect the sales funnel to, or unless you are physically sourcing and fulfilling your products, Storeless is just a standalone page builder. That isn’t necessarily what was advertised. Prior to Storeless, I didn’t have an existing e-commerce shop, and was relying on the Storeless platform to provide the opportunity to integrate with a dropshipping interface to actually fulfill product orders. The Storeless homepage does indicate that the software has dropshipping capabilities. I would later find out, that it “does”, but that it requires an additional plugin which equates to an additional cost that I wasn’t anticipating.
Enter the 1Automate Storeless plugin. I forked out the additional money, and paid for the plugin because I thought it would solve my dropshipping problem. From what I can assess in my 10 days of owning the 1Automate Storeless plugin, is that the plugin doesn’t actually exist.
I reached out to Customer Support immediately after discovering that the product wasn’t accessible in my account as promised only to receive a vague response indicating it would be fixed in 24 hours. I then spent no less than 3 hours researching and searching for documentation, thinking that perhaps I missed something. But I didn’t. The Storeless 1Automate plugin just doesn’t seem to exist, folks.
I have emailed Customer Support just about every day only to receive the same sort of vague response saying it will be fixed in 24 to 48 hours. My inkling is that they will keep this little dance going until the 30-day money back guarantee period runs out. When I called them out on their refund policy, I got an email from Precious Ngwu himself asking me to “hang in there” and offering me upsells to his coaching program. I kindly declined, and asked for a refund and received the same “canned” email message from Precious Ngwu once again. At this point, I’m done with it. Unfortunately, they failed on a fundamental aspect of customer service and I really don’t want any additional products from them. I’d just kindly like my money back.
I don’t like doing business with dishonest folks. At this point, even if they fixed and delivered the plugin, I don’t appreciate my intelligence being insulted. Also, if they were to actually deliver a product, I wouldn’t trust the quality of it at this point. I do understand that sometimes software issues happen, and I can be understanding of software issues like anyone else, but their approach to customer service has bothered me more than anything. Bottom line – don’t offer a money back guarantee if you don’t intend to honor it.
While I was waiting on the 1Automate plugin, I did go ahead and set up a shopify store to back up my sales funnel. This will now cost me $29 a month, but I would rather outsource my business and my dropshipping capacity to a proven vendor than to put a customer facing aspect such as order fulfillment in the hands of a product and a vendor that I’m frankly having trust issues with.
My final conclusion is “Go” on the Storeless plugin, but ONLY if you have an existing e-commerce store or intend to physically fulfill product orders in house. Stay FAR AWAY from the 1Automate Plugin, at least for the time being. I hope this review helps to save someone $69 bucks! Hopefully, I will get mine back one day.